Privacy Policy for ShinyBnB

Last updated: 14.3.2026

1. Introduction

Your privacy is important to us. This Privacy Policy explains how [Company Name] (referred to as “we”, “us”, or “our”) collects, processes, and protects personal data when you use our vacation home booking platform and related services (“Services”). We comply with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

2. Data Controller

ShinyBnB

Mattenweg 2 

3322 Schönbühl

eva.george@gmx.ch

+41 78 798 26 39

3. What Personal Data We Collect

We collect and process personal data only as necessary for providing our services. This includes:

Identification data: Name, date of birth, nationality

Contact information: Email address, postal address, phone number

Booking details: Travel dates, vacation rental preferences, guest names

Payment data: Payment method, transaction details (processed via secure third-party providers)

Account information: Login credentials, user preferences, wish lists, saved properties

Technical data: IP address, browser type, device data, cookies, and access logs

We do not collect sensitive personal data (e.g., health, religion) unless required by law or explicitly provided by you for specific purposes.

4. How We Use Your Data

Your personal data is processed for the following purposes:

  • To enable vacation home booking and manage reservations
  • To provide customer service and respond to inquiries
  • To send booking confirmations and important updates
  • To manage your user account and preferences
  • To process payments securely
  • To improve our website and user experience
  • To comply with legal obligations (e.g., tax and hospitality regulations)
  • With your consent, to provide information about special offers and newsletters

5. Legal Basis for Processing

We process your personal data based on:

  • Contract performance: to fulfill booking or user account obligations
  • Legal compliance: for accounting, tax, and regulatory requirements
  • Legitimate interests: to ensure website security, optimize services, and prevent fraud
  • Consent: for marketing communication or optional cookies

6. Data Sharing and Transfer

We only share your personal data when necessary:

  • With property owners, managers, or partners to fulfill your bookings
  • With payment processors and IT service providers under confidentiality agreements
  • With public authorities when required by law

Your data is primarily processed in Switzerland, a country recognized by the EU for having adequate data protection. If transferred abroad, we ensure it is protected by appropriate safeguards in line with GDPR requirements.

7. Data Security

We use SSL encryption, secure hosting, firewalls, and access controls to protect your personal information against loss, misuse, or unauthorized access. Despite these safeguards, no online system can guarantee absolute security.

8. Data Retention

We store your data only as long as necessary:

  • For active accounts: as long as your account exists
  • For bookings: as long as required by legal retention obligations (typically 10 years)
  • For marketing purposes: until you withdraw your consent
  • Inactive accounts may be deleted after three years of inactivity.

9. Your Rights

Under Swiss law and the GDPR, you have the following rights:

  • To access and obtain a copy of your personal data
  • To correct inaccurate or incomplete information
  • To delete your data (“right to be forgotten”)
  • To restrict or object to processing
  • To withdraw consent at any time
  • To receive your data in a portable format
  • To exercise these rights, contact us at [email address]. We may require proof of identity.

10. Cookies and Tracking

Our website uses cookies to enhance user experience, analyze traffic, and store preferences. You can adjust cookie settings in your browser or via our cookie banner. Essential cookies are required for site functionality.

11. Third-Party Links

Our website may link to external services (e.g., payment gateways, travel partners). We are not responsible for their privacy practices. We recommend reviewing their privacy policies before using their services.

12. Updates to This Privacy Policy

We may update this policy as our business or legal requirements evolve. The updated version will always be available at [website URL], with the revision date at the top.